Shipping & Delivery
Welcome to Qofee, where every sip tells a story of craftsmanship, sustainability, and the vibrant spirit of the Araku valley's tribal communities. At Qofee, we take immense pride in not just delivering exceptional coffee but ensuring that each package carries the essence of a rich heritage and an unwavering commitment to quality.
From the lush landscapes of Andhra Pradesh's Araku valley to your doorstep, our shipping process is a testament to our dedication to preserving the integrity of our beans and the traditions they represent. With meticulous care and precision, we embark on a voyage that begins with the selection of the finest Arabica beans cultivated at altitudes of 900-1200 meters above sea level. These beans, nurtured by the hands of the tribal communities, bear the soulful flavors that have captivated coffee enthusiasts worldwide.
How does the delivery process work?We take immense pride in maintaining the highest standards of quality, sustainability, and authenticity in every aspect of our products. Qofee is committed to preserving the indigenous culture of the Araku valley and supporting the livelihoods of the tribal people involved in the coffee plantation..
4. Ordering and Payment:- As you place your order, your products are inspected thoroughly to ensure they are in perfect condition.
- After they pass through the final round of quality checks, they are packed in our branded packaging materials chosen and are handed over to our trusted courier partner.
- Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
We package our products in our branded packaging boxes, which are covered and safely packed. Each individual product is packed in protective wrap,and this is a process of continuous improvement for us. We take pride in ensuring to maintain our quality standards in packaging our product/products.
What is the range of locations to which Cossouq ships its products?We ship throughout India!
Once your order is sealed and ready, our team, driven by passion and dedication, ensures swift and secure shipping.
Whether you're in bustling cities or tranquil towns, our aim is to bring the magic of Araku valley's coffee to your doorstep promptly.
We partner with reliable carriers who share our values of responsible delivery, ensuring that your package arrives in pristine condition, safeguarding the freshness and flavor profile that define Qofee.
My order has been shipped, how can I track it?- Once your order has been dispatched, you will receive an email and SMS with tracking details.
- You can track the status of your order within 24 - 48 hours after your order is dispatched from the source.
From the moment your package departs our facilities to the instant you unbox it at home, we aim to make this experience nothing short of magical. We want each sip of Qofee to transport you to the vibrant landscapes of the Araku valley, where the aroma of freshly brewed coffee merges with the harmony of the tribal culture.
Are there any shipping charges applicable to my order?Our shipping is free of cost and there is no additional shipping charge attached with the product you order with us.
At Qofee, our commitment extends beyond selling coffee; it's about sharing a piece of a remarkable journey with you. Join us as we bridge the gap between cultures through the universal language of exceptional coffee, shipped to your door with love, care, and a story waiting to be savored.
Thank you for being a part of the Qofee journey. Cheers to good coffee and meaningful connections!